Such in-a-soup stories need to be told, because they mostly are about all those faceless people who normally have no voice. It doesn’t matter if the stories were my personal ones or somebody else’s. As you must be aware a writer or a storyteller has the choice of being the narrator in the first person or in the third person, and in post-modern storytelling even in the second person. Well, right? As you also must’ve been aware all the time that several essential services like banking were spared during the pandemic lockdowns, and as far as services at the bank branches are concerned the pandemic hit them real hard with thousands of their staff members getting the infection leading to manpower shortages which was really unfortunate. However, the pandemic had a definitive role in making online transactions a way of life, forcing even the traditionally manual-obsessed customers go for online activities. Therefore, when I discovered a bank failing even in that minimum of online presence I h...
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